For first timers we recommend buying the intro offer of 2 classes for £20 which is available for your first purchase of credit. This gives you the chance to try out two different instructors, and really get off to a flying start with Psycle.
For your first visit to the studio it would be great if you could arrive 15 minutes before the start of your class. Our reception staff will know it’s your first time - they will check you in, help set up your bike, and show you around.
If you would like a tour and personal bike set up in advance of your first class visit, please contact the studio and they will arrange a convenient time for you to come in.
We publish our class timetable two weeks ahead, and release the timetable for booking a week at a time. At midday on each Monday we release the timetable for the following Wednesday to Tuesday. This allows you to plan your workouts a week at a time. Of course you can book a bike at any time during the week, up to 30 minutes before a class starts. After that we ask you to call the studio directly.
Psycle with friends
You can book up to 4 seats in any Psycle class, enabling you to book for friends and ensure you all get into the same class and ride next to each other. All your friends will need to do is complete quick and easy guest book at reception.
We ask you that you have arrived and checked in at the studio at least 4 minutes before your class time so that we know you are here. If you have not checked in with front of house by this time, bikes will be released to waitlisted and walk-in riders. Once the class has started you will not be able to enter the studio, so please ensure that you arrive with enough time to be changed and set up by the allocated start time of your class.
If a class is full, you can opt to join the waitlist. You do not need a credit to join a waitlist. As bikes become available they will be automatically allocated to the waitlist on a first come, first served basis. If you do not have a credit in your account at the time that a bike becomes available you will not be allocated a bike.
If a seat becomes free within 2 hours of the class start time, all remaining people on the waitlist will be sent an email asking if they would like to accept the booking with a link to accept - you must click on this link to secure your bike.
Bikes sometimes become available last minute. These bikes are available 4 minutes before the start time of class and are allocated on a first come first served basis. We recommend you arrive 10 minutes before class and are ready to ride!
We have a 12 hour cancellation policy. Your credits will be fully refunded as long as you cancel your booking 12 hours or more before the start time of your class.
If you cancel your class with less than 12 hours notice, we will do our best to allocate your seat to another rider. If the class fills, your credit will be returned to your account. If we are unable to fill the class, you'll lose your credit.
At check-in if you would like a bike closer to the front of the class, let a member of our team know and they can put your name on the Move List. At 4 minutes before the start of class we will begin allocating any available bikes to anyone on the move list. You must remain at reception for you to be allocated a bike.
Cleated shoes are used by everyone during the class. We provide shoes free of charge (cleaned after every use!), or you can bring your own LOOK KEO cleated shoes.
The shoes increase the connection between the leg and the bike, engaging the hamstrings and glute muscles resulting in lean, toned legs (and no big thighs!). It also enables the rider to safely spend more time out of the saddle, which increases the engagement of core muscles, raises the heart rate and burns more calories - an all round winning combination!
Staying hydrated when you exercise is vital. We provide chilled and ambient water outside the studios for you to fill up your sports bottles, or you can buy bottled Belu water from reception.
A workout towel will be waiting for you on your bike and the changing rooms are stocked with big fluffy bath towels for after your shower. To do our bit to help protect the environment we also provide bio-degradable towels for those of you who want a second towel for your hair.
Our changing rooms and showers are stocked with Sachajuan hair and body products. We also have plenty of hairdryers and straighteners.