The minimum term for standard memberships is three months.

Payment is taken monthly in advance, by billing the card saved to your account. You will need to have a card on your account to enable payment to be taken. Please make sure this is up to date.

Upon purchasing your membership you will be committed to a three month minimum term. After your third membership payment, you can cancel your membership at any time via your “My Psycle” page. The cancellation will take effect from the next billing date.

Please be aware that once payment has been taken, we will be unable to issue a refund. If you have any questions about your membership, please contact one of our studios as we'll be happy to help.

Monthly Psycle at Home memberships will automatically renew unless cancelled. You can cancel your Psycle at Home membership at any time. Annual Psycle At Home memberships will automatically renew unless cancelled.

Membership credits must be used for classes taking place within the current billing period and cannot be rolled over to future billing periods. Additionally, no membership credits can be transferred between accounts. If you have purchased an exclusive discounted top-up credit, the expiry date will be three months from purchase.

With memberships, you can book up to 2 spaces in any class.

You are able to freeze your membership for one month, in line with your billing period. There is a limit of up to two freezes per rolling 12 month period. You will not be able to freeze your membership for two consecutive months. In order to freeze your membership, you must contact the studio at least 48 hours before your next billing date.

If you freeze your membership, you will not be billed for that month and will not have credits dropped into your account. You can still take classes by purchasing discounted top-up credits. Membership top-up credits are exclusive to members and will expire within three months from purchase.

Freezing a membership during the Minimum Term will result in extension of the Minimum Term by the number of months frozen.

If you’re running low on credits and still want to take classes within the current billing month, you can purchase the exclusive discounted top-up credits. Any top-up credits purchased will expire within one month from purchase.

With a Psycle membership, you'll have access to a range of perks including:

- 20% off Energy Kitchen shakes and hot drinks
(Valid at studios with Energy Kitchen facilities only)

- Advanced booking
(PSYCLE10 customers get 2 days advanced booking; PSYCLE15 customers get 3 days advanced booking; PSYCLE20 customers get 4 days advanced booking; PSYCLE Unlimited customers get 14 days advanced booking)

- Complimentary Psycle At Home
(PSYCLE10 and above)

- Discounted top-up credits

- Complimentary daily coffee or tea
(Valid once per day at studios with hot drink facilities only)

- Psycle merchandise discount
(PSYCLE20 and above)

Extended booking gives you early access to the timetable before anyone else and is an exclusive perk for all PSYCLE10 memberships and above. Our timetable opens at 12pm every Monday for upcoming classes taking place Wednesday - Tuesday.

- PSYCLE10 members get 2 days extended booking, meaning you can book classes up until the following Thursday.

- PSYCLE15 members get 3 days extended booking, meaning you can book classes up until the following Friday.

- PSYCLE20 members get 3 days extended booking, meaning you can book classes up until the following Saturday.

- PSYCLE UNLIMITED members get 14 days extended booking on top of our standard booking window.

If you can't make a class, please cancel at least 12 hours prior and we’ll refund your credit to your account.

If you cancel less than 12 hours before a class we will not refund your credit.

Please note, special events may have an alternative cancellation policy, which will be detailed on your booking confirmation.