The wellbeing of our Psycle community has always been top priority for us. To make sure our studios are as safe as possible, we’ve reviewed and updated our health and safety standards with guidance from health officials and with the safety of our team and community in mind.
Below are just some of the ways we are working to ensure every visit to Psycle is enjoyed safely. We will constantly be reviewing guidance on capacity and processes and will post the latest updates on this page.
Although things may look and feel different in our studios, we promise you’ll receive the same Psycle experience you know and love!
There has been extensive staff training to ensure hygiene standards and health and safety protocols are maintained at all times
Employees will be told to self-isolate at home if they or someone they have been in contact with are showing symptoms or have tested positive for Covid-19
Staff are provided with appropriate PPE equipment in areas where social distancing is more difficult
ARRIVING AT THE STUDIO
Hand sanitiser must be used on arrival and before and after entering the studio.
We ask that you adhere to the floor signs to maintain a minimum safety distance when entering and checking in.
Masks are mandatory in the communal areas of our studios. When entering the building, waiting for a class and leaving the venue, you will be required to wear a mask. This will not apply during the class, but we ask you wear a mask to enter the studio to protect yourself, others in the community and ensure we continue to have a safe space to workout together.
Large acrylic screens have been installed at reception and in our Energy Kitchens to ensure minimal contact when you check in
Updated tech will be also be used for check in to reduce queueing times
We ask that you arrive no more than 15 minutes and no fewer than 5 minutes before your class begins
Please ensure you have a class booking prior to arriving at the studio as we will not be operating a walk in waitlist
We have adjusted studio timetables to ease any possible congestion in our studios
We have reduced class occupancy and increased bike spacing for ride classes to help with social distancing
We operate a no contact policy at all times (so no high fives!)
We have increased housekeeping staff to ensure our studios are thoroughly cleaned and hygienic – with extra attention paid to touchable surfaces and equipment.
Ride shoes are disinfected and rotated after each use and no same pair will be used in back to back classes
We have an extensive supply of top-grade hygiene products, including sanitising wipes and solutions available inside and outside the studios
We ask that you respect the direction of traffic flow and adhere to the studio and floors signs to maintain a minimum safety distance
We have switched off the recirculated air in our studio so that only fresh air is used. All HVAC systems and filters have been upgraded and serviced.
We encourage you to arrive ready in your kit. Changing rooms and showers will be open but should be avoided where possible. Lockers will be limited to maintain social distancing
Our Energy Kitchen is open for shake and coffee orders and our seating area will be open but limited due to social distancing.
We are taking card payments only in our studios and encourage contactless payments when possible