Yes. All of our drinks are entirely plant-based and dairy free.

You can cancel your pre-order and receive a full refund up to one hour before your class.

If you'd like to make any changes, you'll need to cancel your order (at least one hour before class) and place a new one.

A limited selection of customisation options is available when you pre-order. For more bespoke requests, please order in the studio where our team will be happy to help.

Yes. Shake pre-order is available when you book your class. Your shake will be freshly prepared and waiting for you after your class ends. Please note, some customisations are not available via pre-order.

The Shake of the Week available for pre-order is based on what is available when you place your order, not the date of your class. If your class takes place after the weekly menu changes, you may see a different Shake of the Week advertised in the studio, but you'll still receive the one you pre-ordered.

No. Energy Kitchen is open to walk-ins whenever our studios are open. Check your preferred studio for opening hours.

Energy Kitchen member discount will be applied automatically at checkout.

Simply add a shake to your class booking through the website or app and your shake will be ready to collect after your class. You can pre-order one shake per booking. 

Pre-order is currently available for shakes only and is not available for hot drinks. 

You can pre-order your shake up to one hour before your class and must have a confirmed class booking to pre-order a shake.

You can pre-order one shake per class booking.

Gift cards are digital only and will be sent to you via email after purchase.

All gift cards expire 12 months from the original purchase date.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Unfortunately, Psycle cannot accommodate pregnant guests in our Reformer classes at this time, regardless of past Pilates or Reformer Pilates experience.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For Barre classes, we require you to sign our prenatal consent form. These are available from reception.

Please note Psycle cannot accommodate participation in in the following Barre classes during pregnancy: Infrared Sculpt, Abs and Arms and Glide & Sculpt.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

You must be over the age of 16 to attend Barre classes at Psycle.

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

Unfortunately, Psycle cannot accommodate pregnant guests in our Lagree classes at this time, regardless of past Lagree experience.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your coach before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For our Lift classes, we require you to sign our prenatal consent form. These are available from reception.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For Yoga classes, we require you to sign our prenatal consent form. These are available from reception.

Please note, Infrared classes are not suitable for pregancy and Sound Bath Yoga classes are not suitable for 1st trimester pregnancy. They are also not suitable for people who suffer from epilepsy or those who use pacemaker devices.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

We're sorry but at the moment we aren't offering the option to swap credits between Psycle London and Psycle At Home.

Yes! We offer a single class credit for £6 with a one month expiry.

Psycle At Home credits can be used for all on-demand classes as well as live broadcasted classes from Psycle's London studios.

Once you view a class using a single Psycle At Home credit, you will be able to view the same class as many times as you wish within a 48 hour window of the first view.

Live classes can only be accessed at the time of the initial broadcast.

Yes, the first 14 days of the unlimited membership are free! You'll be able to cancel up to the 14th day without being charged. Once your trial is complete, your card on file will be billed and this will start the monthly billing cycle.

Yes! For specific instructions if you have an Apple device check out these tips. For Android devices, find instructions here.

A select amount of workouts require equipment. Equipment requirements are noted in the class description.

If you don’t have equipment, don’t worry - plenty of our workouts require no equipment and modifications are often available.

We're sorry to see you go! To cancel your membership, please visit My Psycle, click 'MANAGE' under your number of online classes taken, and follow the prompts.

We'd love to know your feedback. Please email feedback@psyclelondon.com and let us know what we could do differently.

A monthly membership for Psycle at Home costs £29 per month. You are automatically billed each month as per your first billing date at initial registration. With the monthly membership, you will have total unlimited access to all elements within the Psycle At Home platform, including on-demand workouts, live classes and events.

Credits cannot be extended beyond the expiry dates agreed at the time of purchase, unless we in our discretion agree to do so in exceptional medical circumstances.

Yes. You can pause your membership for free, one month at a time, up to two pauses per rolling 12 months. Pauses cannot be taken consecutively and must be requested at least 48 hours before your billing date. During a pause, you will not be billed and no credits will be issued. You can still attend classes by purchasing discounted member top-up credits. Any paused month will extend your minimum term.

No. Lagree runs on separate Lagree credits due to its specialist nature. Members have access to discounted Lagree credits.

No. Membership credits must be used within the current billing period and do not roll over.If you run out of credits, members can purchase exclusive discounted top-up credits, which expire one month from purchase.

We're sorry to see you go! You can cancel your membership after the minimum term via your My Psycle account.Cancellations take effect from the next billing date. Once payment has been taken, it cannot be refunded.

We'd love to know your feedback. Please email feedback@psyclelondon.com and let us know what we could do differently.

Extended booking gives members priority booking access to the timetable, so you can secure your favourite classes before anyone else.

Psycle 10 members get 2 days extended booking, meaning you can book classes up until the following Thursday.

Psycle 15 members get 3 days extended booking, meaning you can book classes up until the following Friday.

Psycle Unlimited members get 8 days extended booking on top of our standard booking window.

• Social memberships can book up to 2 spaces per class

• Single memberships can book 1 space per class

To book additional spaces beyond this, top-up credits are required and will allow you to book a total 4 spaces per class (including membership bookings).

Unfortunately our Infrared classes are not suitable during pregnancy. If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Unfortunately our Infrared classes are not suitable during pregnancy. If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

We do! We've partnered with BeansID to offer discounts to all Healthcare, First Responders and Military workers, saving up to 40% on studio credits.

Head to BeansID to verify your employment status and get your unique single-use discount code and then head to to following page to redeem your bundle: https://psyclelondon.com/pages/student-beans-x-psycle

Key Worker credits are only valid on the following classes: Monday to Thursday 6:30am, between 9am - 5:30pm and after 7:30pm. Valid on all classes Friday, Saturday and Sunday. One purchase per transaction. Credits are not valid on Lagree

Yes we do! We've partnered with the world’s biggest and best student loyalty network, Student Beans. Students can save up to 40% on studio credits.

Simply use your exclusive discount code from Student Beans and go to: https://psyclelondon.com/pages/student-beans-x-psycle

We've also partnered with BeansID to offer Graduate discounts, saving up to 40% on studio credits.

Student and Graduate credits are only valid on the following classes: Monday to Thursday 6:30am, between 9am - 5:30pm and after 7:30pm. Valid on all classes Friday, Saturday and Sunday. One purchase per transaction. Credits are not valid on Lagree

Our Barre, Lagree, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

Our booking window opens every Monday at 12PM for classes for the next 14 days. You can book into class up to 5 mins before it begins.

If your preferred class is fully booked, you can add yourself to the online waitlist to try your luck at grabbing a last-minute spot.

You can book yourself and up to 3 friends into a class. If you want to book more people than this, please contact us directly for group bookings or private class enquiries.

The maximum number of membership credits you can use per class is 2. To book any more spaces in a class, you will require top-up credits, which will allow you to use a further 4 credits per class.

To book a class, create an account and purchase credits from the 'BUY’ page. There are 2 ways to purchase credits: credit bundles and memberships. One class equals one credit.

Credits can be used at all of our studios, unless otherwise specified. Some classes, like our '90 Minute Ride’, require two credits to book. Please note, standard credit packs are not valid for Lagree.

The best way to see and feel the benefits of your workout is to come as often as you can, which is why we have an expiry on our credit bundles. Sometimes we all need that extra motivation.

Bring a friend for free with a guest pass. Simply book two spaces in the same class, and the second is on us.

Guest passes must be used in conjunction with a standard credit and cannot be used alone.

You can join the waitlist for any fully booked class online. We will automatically allocate spaces on a first come, first served basis. You will also need to have a credit in your account at the time a spot becomes available in order to receive a space.

If you’re on the waitlist and a spot becomes available within 2 hrs of class starting (up to 30 mins prior) or after 10PM for an early class (6AM-9AM), you'll be sent an email to ask if you want to accept the spot.

The online waitlist is no longer active within 30 mins before the class start time.

Our standard cancellation policy applies to bookings made via waitlist, even if that booking is given out within the 12hr cancellation window, so be sure manage your waitlist entries accordingly!

If you can’t make a class you are booked into, we please ask you to cancel your place to allow space for another member of the community.

You must be:

14 years of age to attend any Ride or Yoga Classes at Psycle.

16+ To attend Barre or Strength

18+ To attend Reformer or Lagree

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

If you under 16 years old, you must always be accompanied by a parent/guardian.

For Ride classes only, you must also meet the height requirement of 4 foot 11 inches.

Unfortunately, we do not offer exchanges. If you would like any assistance, please contact us at feedback@psyclelondon.com

At the moment, we only offer UK delivery. We're working hard to offer international shipping soon, so please join our waitlist to be notified when this is possible.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us at feedback@psyclelondon.com with full details of your order. We will then send you a return shipping label, as well as instructions on how and where to send your package. Please note, items sent back to us without first requesting a return will not be accepted.

*Certain types of items cannot be returned, like custom products (such as special orders or personalized items) socks and water bottles. Unfortunately, we cannot accept returns on sale items or gift cards.

We aim to refund you within 14 days of having received the returned item. For any questions please contact us at feedback@psyclelondon.

Your free class will be valid for 1 month from the date it’s issued.

As many as you’d like! They must be a brand new customer to Psycle and not have previously created an account or purchased from Psycle.