Yes. All of our drinks are entirely plant-based and dairy free.

You can cancel your pre-order and receive a full refund up to one hour before your class.

If you'd like to make any changes, you'll need to cancel your order (at least one hour before class) and place a new one.

A limited selection of customisation options is available when you pre-order. For more bespoke requests, please order in the studio where our team will be happy to help.

Yes. Shake pre-order is available when you book your class. Your shake will be freshly prepared and waiting for you after your class ends. Please note, some customisations are not available via pre-order.

The Shake of the Week available for pre-order is based on what is available when you place your order, not the date of your class. If your class takes place after the weekly menu changes, you may see a different Shake of the Week advertised in the studio, but you'll still receive the one you pre-ordered.

No. Energy Kitchen is open to walk-ins whenever our studios are open. Check your preferred studio for opening hours.

Energy Kitchen member discount will be applied automatically at checkout.

Simply add a shake to your class booking through the website or app and your shake will be ready to collect after your class. You can pre-order one shake per booking. 

Pre-order is currently available for shakes only and is not available for hot drinks. 

You can pre-order your shake up to one hour before your class and must have a confirmed class booking to pre-order a shake.

You can pre-order one shake per class booking.

Our Energy Kitchen recipes were developed alongside a nutritionist using ingredients chosen to support recovery, hydration and sustained energy.

If you cancel your class more than one hour before it starts, your shake order will be cancelled automatically and you'll receive a refund. If you cancel your class less than one hour before it starts, your shake order will not be refunded. If you're marked as a no-show, your shake order will not be refunded.

Energy Kitchen is Psycle’s in-studio drinks offering, serving plant-based shakes and drinks across every Psycle London location.

Each week, we spotlight one of our signature shakes at a special price of £5. It’s the perfect way to discover new favourites from the Energy Kitchen menu.

All Energy Kitchens serve plant-based shakes and drinks. Selected Energy Kitchens also serve coffee and matcha.

You will be charged using your chosen payment method when you place your order.

Allergens are displayed beneath each shake before you order and you can find our Allergen Guide here. Before completing your purchase, you'll be asked to confirm that you've reviewed the allergen information.

Energy Kitchen is available at every Psycle London studio.

Your shake will be ready for collection from the Energy Kitchen when you finish your class.

Gift cards are digital only and will be sent to you via email after purchase.

All gift cards expire 12 months from the original purchase date.

If using your gift card online, it may only be redeemed against credit purchases. If redeeming in studio, gift cards can be redeemed against studio credits, Psycle branded merchandise and Energy Kitchen products.

Gift cards may not be redeemed against any membership payments.

Gift cards cannot be used in conjunction with any other voucher codes and therefore cannot be used to purchase Student, Graduate or Key Worker credits at this time.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

You must be 14 years of age to attend any Ride classes at Psycle.

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

If you under 16 years old, you must always be accompanied by a parent/guardian in the studio and during class. For Ride classes, you must also meet the height requirement of 4 foot 11 inches.

Your coach and our Front of House team will make sure you’re set up and comfortable before your first Ride class. Ahead of your first class, we recommend watching our quick guides on how to set up your bike and how to clip in and out here.

All you need is something comfortable to sweat in and a water bottle - we’ve got the rest covered.

For Ride classes, we offer complimentary Psycle cleated shoes, but you’re welcome to bring your own. We also provide complimentary earplugs at the front desk should you want to use them. Towels, luxury Sachajuan hair and body products, hairdryers and straighteners are provided for your post-workout refresh.

We have a strict no phones in class policy. Please leave your phone in your locker, so that you and everyone around you can enjoy your workout without any distractions.

Unfortunately, Psycle cannot accommodate pregnant guests in our Reformer classes at this time, regardless of past Pilates or Reformer Pilates experience.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

You must be over the age of 18 to attend Reformer classes at Psycle.

Anyone post-natal must have been signed off by their medical practitioner before attending.

Grippy socks are mandatory in our Reformer classes, so please bring your own or purchase a pair at reception.

Enjoy complimentary towels, luxury Sachajuan hair and body products and hairstyling tools in all changing rooms.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

For health and safety reasons grippy socks must be worn at all times during class. If you've forgotten your socks you can purchase a pair at reception.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For Barre classes, we require you to sign our prenatal consent form. These are available from reception.

Please note Psycle cannot accommodate participation in in the following Barre classes during pregnancy: Infrared Sculpt, Abs and Arms and Glide & Sculpt.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

You must be over the age of 16 to attend Barre classes at Psycle.

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

All you need is something comfortable to sweat in and a water bottle. We’ve got everything else covered!

For Barre classes, you may choose to wear grippy socks, however these are not compulsory. Towels, luxury Sachajuan hair and body products, hairdryers and straighteners are provided for your post-workout refresh.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

Unfortunately, Psycle cannot accommodate pregnant guests in our Lagree classes at this time, regardless of past Lagree experience.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

We ask that anyone post-natal is signed off by their medical practitioner before attending class.

Grippy socks are mandatory in our Lagree classes, so please bring your own or purchase a pair at reception.

Enjoy complimentary towels, luxury Sachajuan hair and body products and hairstyling tools in the changing rooms.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

For health and safety reasons grippy socks must be worn at all times during class. If you've forgotten your socks you can purchase a pair at reception.

Please arrive at least 10 minutes before start time so our team can help you set up and feel comfortable ahead of class starting.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your coach before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For our Lift classes, we require you to sign our prenatal consent form. These are available from reception.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

You must be over the age of 16 to attend Lift classes at Psycle.

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

All you need is something comfortable to sweat in, trainers and a water bottle. We’ve got everything else covered.

Enjoy complimentary towels, luxury Sachajuan hair and body products and hairstyling tools in all changing rooms, as well as earplugs at the front desk should you want to use them during class.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For Yoga classes, we require you to sign our prenatal consent form. These are available from reception.

Please note, Infrared classes are not suitable for pregancy and Sound Bath Yoga classes are not suitable for 1st trimester pregnancy. They are also not suitable for people who suffer from epilepsy or those who use pacemaker devices.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Our Barre, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

You must be 14 years of age to attend any Yoga classes at Psycle.

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

If you under 16 years old, you must always be accompanied by a parent/guardian in class.

All you need is something comfortable to move in - we’ve got everything else covered.

Enjoy complimentary towels, luxury Sachajuan hair and body products and hairstyling tools in all changing rooms.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

We're sorry but at the moment we aren't offering the option to swap credits between Psycle London and Psycle At Home.

Yes! We offer a single class credit for £6 with a one month expiry.

Psycle At Home credits can be used for all on-demand classes as well as live broadcasted classes from Psycle's London studios.

Once you view a class using a single Psycle At Home credit, you will be able to view the same class as many times as you wish within a 48 hour window of the first view.

Live classes can only be accessed at the time of the initial broadcast.

Yes, the first 14 days of the unlimited membership are free! You'll be able to cancel up to the 14th day without being charged. Once your trial is complete, your card on file will be billed and this will start the monthly billing cycle.

Yes! For specific instructions if you have an Apple device check out these tips. For Android devices, find instructions here.

A select amount of workouts require equipment. Equipment requirements are noted in the class description.

If you don’t have equipment, don’t worry - plenty of our workouts require no equipment and modifications are often available.

We're sorry to see you go! To cancel your membership, please visit My Psycle, click 'MANAGE' under your number of online classes taken, and follow the prompts.

We'd love to know your feedback. Please email feedback@psyclelondon.com and let us know what we could do differently.

A monthly membership for Psycle at Home costs £29 per month. You are automatically billed each month as per your first billing date at initial registration. With the monthly membership, you will have total unlimited access to all elements within the Psycle At Home platform, including on-demand workouts, live classes and events.

Upon cancellation, you will be able to access Psycle At Home content until the end of your billing cycle.

Credits cannot be extended beyond the expiry dates agreed at the time of purchase, unless we in our discretion agree to do so in exceptional medical circumstances.

The 3-class Starter Pack is valid for 3 weeks, and the two-week Unlimited Experience is valid for 2 weeks. Please note, these credits cannot be extended after expiry.

If you have purchased the two week unlimited intro offer and miss a class you will be charged a £15 no-show fee. For late cancellations (less than 12 hours before class), an £8 charge will apply. If you cancel a class more than 12 hours in advance, your credit will be returned to your account for future bookings.

Credits purchased as part of Credit Packs will expire;

a) if part of the 3 credit introductory offer, 3 weeks from purchase

b) if part of the 2 week unlimited introductory offer, 2 weeks from purchase

c) if a Credit Pack of 1 Credit, 1 month from purchase

d) if a Credit Pack of 3 Credits, 2 months from purchase

e) if a Credit Pack of 5 Credits, 3 months from purchase

f) if a Credit Pack of 10 Credits, 6 months from purchase

g) if a Credit Pack of 20 credits, 9 months from purchase

h) if a Credit Pack of 50 credits, 12 months from purchase

Credits purchased for the Digital Studio will expire;

a) If a single Credit Pack, 1 month from purchase.

b) Once you have started a class using a credit, you have 48 hours to finish that class. Expiry means that on and from the expiry date, you will not be entitled to use an expired Credit to purchase Services. You will not be entitled to receive any refund in relation to any expired Credits.

Credits can be used at all of our studios*, unless otherwise specified. Some classes, like our '90 Minute Ride’, require two credits to book.

*Please note, standard credits are not valid on Lagree

Yes. You can pause your membership for free, one month at a time, up to two pauses per rolling 12 months. Pauses cannot be taken consecutively and must be requested at least 48 hours before your billing date. During a pause, you will not be billed and no credits will be issued. You can still attend classes by purchasing discounted member top-up credits. Any paused month will extend your minimum term.

Lagree is available on Psycle 15 and Psycle Unlimited memberships. All other members can access by purchasing Lagree credits at a discounted, members' rate.

No. Membership credits must be used within the current billing period and do not roll over.If you run out of credits, members can purchase exclusive discounted top-up credits, which expire one month from purchase.

We're sorry to see you go! You can cancel your membership after the minimum term via your My Psycle account.Cancellations take effect from the next billing date. Once payment has been taken, it cannot be refunded.

We'd love to know your feedback. Please email feedback@psyclelondon.com and let us know what we could do differently.

Extended booking gives members priority booking access to the timetable, so you can secure your favourite classes before anyone else.

Psycle 10 members get 2 days extended booking, meaning you can book classes up until the following Thursday.

Psycle 15 members get 3 days extended booking, meaning you can book classes up until the following Friday.

Psycle Unlimited members get 8 days extended booking on top of our standard booking window.

• Social memberships can book up to 2 spaces per class

• Single memberships can book 1 space per class

To book additional spaces beyond this, top-up credits are required and will allow you to book a total 4 spaces per class (including membership bookings).

Memberships are billed monthly in advance to the card saved on your account. Please ensure your payment details are kept up to date. Your membership will not be subject to any price changes in the first 12 months, and thereafter may be subject to price changes from time to time.

Membership prices will be locked for the duration of the minimum term of the membership, following that they will be subject to change.

After 12 months, the membership continues on a rolling monthly basis at the Longevity rate unless you request a change. Healf Zone Testing is included for the first year only.

If you need more classes within your billing month, you can purchase discounted top-up credits. These are exclusive to members and expire one month from purchase.

A Longevity membership is our 12-month membership option, created for those who train regularly and want to support their long-term wellbeing, not just their workouts.

It combines consistent monthly Psycle classes with personalised health insight from Healf, so your training can evolve alongside how your body feels, recovers and performs over time.

Longevity memberships include access to Healf Zone Testing. Healf Zone Testing is a clinically validated at-home blood test, followed by a one-to-one consultation with a doctor. It provides insight into markers linked to energy, recovery, sleep, mood and long-term health.

You’ll receive a personalised Zone Report after your first test, followed by a consultation with recommendations to support how you train and recover. A follow-up test and consultation take place six months later to track progress.

Testing is included or discounted depending on your membership tier.

• Unlimited (Single & Social): Complimentary bi-annual testing

• Psycle 15: 50% off testing

• Psycle 10: 20% off testing

Psycle 5: 10% off testing

• Single memberships allow you to book 1 space per class

• Social memberships allow you to book up to 2 spaces per class, so you can bring a friend

• Foundation memberships have a 3-month minimum term

• Longevity memberships have a 12-month minimum term

Upgrading or changing your membership will not start a new minimum term aligned to your new plan.

Member benefits vary by tier and may include:

• Priority booking access (Psycle 10+)

• 20% off at The Energy Kitchen

• Discounted extra classes (top-up credits)

• All-studio access

• Free twice yearly pauses

• Access to The Movement & Wellness Club - curated events and experiences designed to elevate your wellbeing

• Discounted Psycle merchandise (Psycle 20 and above)

• Book up to 2 spaces in class (Social memberships)

We offer two membership options:

• Foundation Memberships with a 3-month minimum term

• Longevity Memberships with Healf with a 12-month minimum term

Both are available in 5, 10, 15 or Unlimited (30) classes per month, with the choice of Single (can book 1 space per class) or Social (book up to 2 spaces per class).

Unfortunately our Infrared classes are not suitable during pregnancy. If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Unfortunately our Infrared classes are not suitable during pregnancy. If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Grip socks are mandatory for Infrared Sculpt and must be worn throughout. We have grippy socks available to purchase at reception if you need a pair, or you're welcome to bring your own.

Trainers are required for Infrared Strength.

We recommend you bring water to help you stay hydrated throughout the class.

Bank, Victoria, Notting Hill and Oxford Circus.

We do! We've partnered with BeansID to offer discounts to all Healthcare, First Responders and Military workers, saving up to 40% on studio credits.

Head to BeansID to verify your employment status and get your unique single-use discount code and then head to this page to redeem your bundle.

Key Worker credits are only valid on the following classes: Monday to Thursday 6:30am, between 9am - 5:30pm and after 7:30pm. Valid on all classes Friday, Saturday and Sunday. One purchase per transaction. Credits are not valid on Lagree

Yes we do! We've partnered with the world’s biggest and best student loyalty network, Student Beans. Students can save up to 40% on studio credits.

Simply use your exclusive discount code from Student Beans and go to: https://psyclelondon.com/pages/student-beans-x-psycle

We've also partnered with BeansID to offer Graduate discounts, saving up to 40% on studio credits.

Student and Graduate credits are only valid on the following classes: Monday to Thursday 6:30am, between 9am - 5:30pm and after 7:30pm. Valid on all classes Friday, Saturday and Sunday. One purchase per transaction. Credits are not valid on Lagree

Our Barre, Lagree, Reformer and Yoga instructors may provide hands-on adjustments to help with form and prevent injury. We provide adjustment consent cards and ask for verbal consent before each class but if you prefer not to receive hands-on adjustments, please inform your instructor at the start of class.

Our booking window opens every Monday at 12PM for classes for the next 14 days. You can book into class up to 5 mins before it begins.

If your preferred class is fully booked, you can add yourself to the online waitlist to try your luck at grabbing a last-minute spot.

You can book yourself and up to 3 friends into a class. If you want to book more people than this, please contact us directly for group bookings or private class enquiries.

The maximum number of membership credits you can use per class is 2. To book any more spaces in a class, you will require top-up credits, which will allow you to use a further 4 credits per class.

To book a class, create an account and purchase credits from the 'BUY’ page. There are 2 ways to purchase credits: credit bundles and memberships. One class equals one credit.

Credits can be used at all of our studios, unless otherwise specified. Some classes, like our '90 Minute Ride’, require two credits to book. Please note, standard credit packs are not valid for Lagree.

The best way to see and feel the benefits of your workout is to come as often as you can, which is why we have an expiry on our credit bundles. Sometimes we all need that extra motivation.

Bring a friend for free with a guest pass. Simply book two spaces in the same class, and the second is on us.

Guest passes must be used in conjunction with a standard credit and cannot be used alone.

You can join the waitlist for any fully booked class online. We will automatically allocate spaces on a first come, first served basis. You will also need to have a credit in your account at the time a spot becomes available in order to receive a space.

If you’re on the waitlist and a spot becomes available within 2 hrs of class starting (up to 30 mins prior) or after 10PM for an early class (6AM-9AM), you'll be sent an email to ask if you want to accept the spot.

The online waitlist is no longer active within 30 mins before the class start time.

Our standard cancellation policy applies to bookings made via waitlist, even if that booking is given out within the 12hr cancellation window, so be sure manage your waitlist entries accordingly!

If you can’t make a class you are booked into, we please ask you to cancel your place to allow space for another member of the community.

You must be:

14 years of age to attend any Ride or Yoga Classes at Psycle.

16+ To attend Barre or Strength

18+ To attend Reformer or Lagree

If you are under 18, you must inform a staff member, register a User Account with Psycle and have a parent/guardian 18+ to sign a consent form.

If you under 16 years old, you must always be accompanied by a parent/guardian.

For Ride classes only, you must also meet the height requirement of 4 foot 11 inches.

Congratulations! We have lots of women who are in class right up until their due date, however, we always recommend consulting your doctor before attending our classes.

Please make sure that you let our team at check-in know you are pregnant as well as your coach before the start of class so they can make any necessary modifications for you. We advise you to arrive 15 minutes ahead of class start time so we can set you up accordingly.

For all of our concept classes (Barre, Strength and Yoga) we require you to sign our prenatal consent form. These are available from reception.

Please note Psycle cannot accommodate participation in in the following classes during pregnancy: Reformer, Lagree, all Infrared classes, Deep Burn, Abs & Arms, and Glide & Sculpt. Sound Bath classes are also not suitable during the first trimester.

If you have any questions regarding class participation please feel free to reach out to our studios or speak to a member of staff where we will be able to best advise and tailor a class most suited to you.

Welcome to Psycle! Our classes are suitable for all ability and experience levels, so you can start wherever feels right for you.

Our seven workouts are designed to complement each other across cardio, strength, mobility and recovery. We recommend trying a mix of classes to find what works for you and build a routine that keeps you feeling your best.

We also offer intro classes and workshops for selected workouts throughout the year, so keep an eye on the timetable.

You can join the walk-in waitlist on the day to try your luck at grabbing a last-minute spot.

Simply ask our Front of House team to join the walk-in waitlist and any spots that haven’t been checked into 4 minutes before the start time of class will be released. Please note, these are allocated on a first come first served basis.

All you need is your workout gear. We've got everything else covered! We have towels, Sachajuan hair and body products for your post-workout shower, and hairdryers and straighteners to get you ready after class.

For our Ride classes, we have Psycle cleated shoes for you to use free of charge, but if you prefer to use your own cleated shoes, feel free to bring them with you. We also provide complimentary earplugs at the front desk should you want to use them.

For Reformer, Lagree and Infrared Sculpt classes, grippy socks must be worn – bring your own or purchase a pair at reception.

Staying hydrated when you work out is vital, so make sure to bring a water bottle. If you don't have a bottle with you, we have bottled water available for purchase at check-in.

We have a strict no phones in class policy. Please leave your phone behind in your locker, so that you and everyone around you can enjoy your workout without any distractions.

Arrive at least 15 minutes before class starts, and no later than 5 minutes before and sign in at the front desk.

We ask that you please check in no less than 4 minutes before the start of your class, to ensure you can be safely set up to enjoy your workout. Unfortunately, failure to check in on time will result in you missing class.

If you want a shake waiting for you after your class, let us know! If you're doing a Ride class, we have Psycle cleated shoes for you to use free of charge, but if you’d prefer to use your own cleated shoes, feel free to bring them with you.

If you haven’t come changed, we have beautifully furnished changing rooms and lockers that you can use free of charge.

Unfortunately, we do not offer exchanges. If you would like any assistance, please contact us at feedback@psyclelondon.com

At the moment, we only offer UK delivery. We're working hard to offer international shipping soon, so please join our waitlist to be notified when this is possible.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us at feedback@psyclelondon.com with full details of your order. We will then send you a return shipping label, as well as instructions on how and where to send your package. Please note, items sent back to us without first requesting a return will not be accepted.

*Certain types of items cannot be returned, like custom products (such as special orders or personalized items) socks and water bottles. Unfortunately, we cannot accept returns on sale items or gift cards.

We aim to refund you within 14 days of having received the returned item. For any questions please contact us at feedback@psyclelondon.

We hope you love your order. However, if there is any issue with your item(s), please contact us at feedback@psyclelondon.com as soon as possible so we will be able to assist you further.

Once your item is dispatched, you will receive a notification to update you on the status of your order. Standard shipping takes 3-5 business days. If you require any further assistance after this time, please contact us at feedback@psyclelondon.com.

Your free class will be valid for 1 month from the date it’s issued.

As many as you’d like! They must be a brand new customer to Psycle and not have previously created an account or purchased from Psycle.

Once your friend purchases an Intro Offer, your free class will be automatically added. We’ll also email you to confirm.

If you can't make a class, please cancel at least 12 hours prior and we’ll refund your credit to your account.

If you cancel less than 12 hours before a class we will not refund your credit.

If you have a membership or have purchased the two week unlimited intro offer and miss a class without cancelling, you will be charged a £15 no-show fee and your credit will be returned. For late cancellations (less than 12 hours before class), an £8 charge will apply and your credit will be returned.

Cancellation forgiveness applies to the following standard memberships (this does not apply to studio specific memberships):

- Psycle 15 members, the first late cancellation each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.

- Psycle 20 members, the first late cancellation each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.

- Psycle Unlimited Single members, the first late cancellation each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.

- Psycle Unlimited Social members, the first two cancellations each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.

If you cancel a class more than 12 hours in advance, your credit will be returned to your account for future bookings.

Please note, special events may have an alternative cancellation policy, which will be detailed on your booking confirmation.

Our booking window opens every Monday at 12PM, giving you access to classes up to and including the Monday two weeks ahead. You can book into class up to 5 minutes before it begins.

If you’re pregnant, please contact the studio team before booking so we can help you choose the most suitable class.