JOIN OUR TEAM

Are you ready to help inspire people to lead a vibrant, energetic and happier life?
Below are all of our current open positions.

Head Office

There are currently no positions available.

Studio

FLEXI STUDIO LEAD, Part Time, Notting Hill

We are looking for a driven leader with proven customer service experience to join our studio team. This role will flex between Front of House shifts and Studio Lead shifts and is therefore a fantastic opportunity for someone to gain the skills and confidence to break into management. Please refer to our Front of House job description for a breakdown of the roles and responsibilities.

Job Summary 

As a team leader, you thrive on responsibility and understand the importance of keeping your team inspired, energetic, happy and focused at work. You are responsible for setting up the day by opening or closing the studio and delegating roles and responsibilities so that everything is well cared for and attended to across the team and business. You are able to keep a 360 awareness of how people are performing to ensure the energy and vibe remains upbeat and professional‚Äď from the music to people's body language.¬†

You are excellent at feeding down or forward communication to ensure the right people are in the know of anything business critical. You are the eyes and ears of our senior studio management team when they are absent and therefore responsible for upholding standards across the studio and team.

Key Responsibilities 

  • Confidently leading a team in a fast paced environment
  • Preparation and set-up of the shift and ensure all daily tasks are completed
  • Support the Studio Supervisor and Studio Manager with everyday management tasks such as ordering and operational walkthroughs
  • Ensure exceptional customer service is being provided throughout the customer journey from sign-in, class set up, Energy Kitchen and after class
  • Be an expert on our products and procedures offering guidance, knowledge and tips about who we are as a company, our concepts, instructors and events
  • Training and updating our team on product knowledge and updates
  • Ensuring the studio space, including changing rooms and Energy Kitchen, is clean with exceptional hygiene standards
  • Reporting operational issues and supporting¬† with the operational needs of the studio, including but not limited to deliveries, helping with Housekeeping, stocktake¬†
  • Take action in each moment to make it count¬†

Key Qualification

  • Excellent communication skills¬†
  • Ability to multi-task within a fast pace setting¬†
  • Leadership style is kind, confident, authoritative and professional¬†
  • Delivers feedback with empathy, care and authority to drive results¬†
  • You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 5:45am and run as late as 9:30pm.

Benefits

  • Starting rate for Front of House shifts is ¬£12.50 an hour and ¬£13.50 an hour for Lead shifts
  • Potential for mystery rider bonus¬†
  • 28 days of holiday a year (prorated for part time employees)
  • Flexible working hours
  • FREE access to Psycle classes and free Psycle at Home membership¬†
  • Discount on Psycle products and merchandise
  • Biannual Peer to Peer recognition and bonus scheme

Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. 

To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to careers@psyclelondon.com 

FRONT OF HOUSE, Part Time

At Psycle London, your role as Front of House is to give exceptional customer service to each person in order to build trust and loyalty in Psycle’s brand. You are passionate about getting to know each person by name and complete random acts of kindness. 

You remain focused throughout the day to ‚Äėget the job done‚Äô and learn everything about Psycle‚Äôs products to give a memorable experience grounded in confidence. You are quick to resolve any problems by addressing them with care and empathy while staying positive in communication and body language because you understand the importance of building a customer for life.¬†

You lead by example to uphold operational excellence as per company guidelines and are proactive to keep the studio, energy kitchen, amenities, product and all equipment organised, clean and maintained. Last but not least, you are passionate about your own personal development and remain open to giving and receiving feedback to fuel your and the company’s development. 

Key Responsibilities

  • Embody Psycle‚Äôs core values and mission of inspiring people to lead vibrant, energetic and happy lives
  • Provide exceptional customer service throughout the customer journey from sign-in, class set up, Energy Kitchen and after class
  • Be an expert on our products and procedures offering guidance, knowledge and tips about who we are as a company, our concepts, instructors and events
  • Run our Energy Kitchen including making shakes and coffee
  • Respond quickly and effectively to customer queries in person, via phone and email
  • Ensuring the studio space, including changing rooms and Energy Kitchen, is clean with exceptional hygiene standards
  • Support with the operational needs of the studio, including but not limited to deliveries, helping with Housekeeping and cleaning, stocktake¬†
  • Take action in each moment to make it count¬†


Candidate Requirements 

  • Passionate about wellbeing (both mental and physical)¬†
  • Exceptional communication and people skills¬†
  • Ability to drive positive customer service that builds trust and loyalty¬†
  • Ability to multitask while troubleshooting and solving issues¬†
  • Adaptable and understands that no job is too big or too small¬†
  • You have excellent time management skills¬†
  • You have an eye for detail to keep things pristine¬†
  • Flexible availability. Working hours can start as early as 5:45am and run as late as 9:30pm, 7 days a week.

Benefits 

  • Starting rate from ¬£12.50 per hour
  • Potential for mystery rider bonus¬†
  • Flexible working hours
  • FREE access to Psycle classes and free Psycle at Home membership¬†
  • Discount on Psycle products and merchandise
  • Biannual Peer to Peer recognition bonus scheme


Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. We won’t relent in our focus until we are confident that: 

Every Psycle employee feels like they truly belong at Psycle and that they wholeheartedly bring their authentic selves to work. 

Every member of the Psycle community feels that we understand and reflect their world and that we are responsive to their diverse needs.

Instructor

There are currently no positions available.

Ride Instructor