JOIN OUR TEAM

We are looking for a driven leader with proven customer service experience to join our studio team. This is a fantastic opportunity for someone to gain the skills and confidence to break into management. 

Job Summary 

As a team leader, you thrive on responsibility and understand the importance of keeping your team inspired, energetic, happy and focused at work. You are responsible for setting up the day by opening or closing the studio and delegating roles and responsibilities so that everything is well cared for and attended to across the team and business. You are able to keep a 360 awareness of how people are performing to ensure the energy and vibe remains upbeat and professional– from the music to people's body language. 

You are excellent at feeding down or forward communication to ensure the right people are in the know of anything business critical. You are the eyes and ears of our senior studio management team when they are absent and therefore responsible for upholding standards across the studio and team.

Key Qualification 

• Excellent communication skills 
• Ability to multi-task within a fast pace setting 
• Leadership style is kind, confident, authoritative and professional 
• Delivers feedback with empathy, care and authority to drive results 
• You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 5:45am and run as late as 9:30pm.

Benefits

• Hourly rate starting at £12.10
• Potential for mystery rider bonus 
• 28 days of holiday a year (prorated for part time employees)
• Flexible working hours
• FREE access to Psycle classes and free Psycle at Home membership 
• Discount on Psycle products and merchandise
• Biannual Peer to Peer recognition and bonus scheme

Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. 

To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to careers@psyclelondon.com 

We are looking for a dynamic and bright studio supervisor for our vibrant new studio in Victoria. We are offering 20+ hours per week. This is a fantastic opportunity for an experienced team leader who’s looking for their next challenge.

Job Summary 

Exceptional customer service, operational excellence, team management and a strong community spirit within our Psycle studio is pivotal to ensuring we build loyal customers for life and grow a successful business. It’s your job, as a senior studio lead, to support the Studio Manager with the day to day running of the studio and the team. You will be responsible for managing the studio in their absence and leading the team so that everyone is working efficiently, effectively and energetically. You are passionate about upholding all standards and delivering results as per company demands to elevate people’s lives and the Psycle experience. You remain invested in your own personal development and are open to giving and receiving feedback to fuel yours, the teams and business’s achievement. 

Your role will be to support the studio manager with any additional duties included but not limited to:

• Internal/External Community Marketing 
• Employee performance support
• Team building/events
• Purchasing and ordering
• Operations
• Classpass Allocations

Key Qualifications

• Previous proven leadership experience required
• Friendly, welcoming energy with community at the forefront of your mind
• Strong customer service skills
• Ability to multi-task within a fast pace setting 
• Exceptional eye and attention to detail
• Excellent communication skills 
• Passion for people and development 
• Strategic thinker and solutions focused
• Strong delegation and time management skills
• Brand Ambassador, exhibiting enthusiasm for the role and brand
• Has an aptitude for acquiring skills in Health & safety, Fire Marshall & Hygiene Training 
• You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 5:45am and run as late as 9:30pm. You will need to be available to work between 3-5 days per week, including a weekend day.

Benefits 

• Hourly rate of £13.10
• Potential for mystery rider bonus 
• 28 days of holiday a year (prorated for part time employees)
• Flexible working hours
• FREE access to Psycle classes and free Psycle at Home membership 
• Discount on Psycle products and merchandise
• Biannual Peer to Peer recognition and bonus scheme

Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. 

To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to careers@psyclelondon.com 

We are looking for a driven leader with proven customer service experience to join our vibrant new studio team in Victoria. This is a fantastic opportunity for someone to gain the skills and confidence to break into management. 

Job Summary 

As a team leader, you thrive on responsibility and understand the importance of keeping your team inspired, energetic, happy and focused at work. You are responsible for setting up the day by opening or closing the studio and delegating roles and responsibilities so that everything is well cared for and attended to across the team and business. You are able to keep a 360 awareness of how people are performing to ensure the energy and vibe remains upbeat and professional– from the music to people's body language. 

You are excellent at feeding down or forward communication to ensure the right people are in the know of anything business critical. You are the eyes and ears of our senior studio management team when they are absent and therefore responsible for upholding standards across the studio and team.

Key Qualification 

• Excellent communication skills 
• Ability to multi-task within a fast pace setting 
• Leadership style is kind, confident, authoritative and professional 
• Delivers feedback with empathy, care and authority to drive results 
• You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 5:45am and run as late as 9:30pm.

Benefits

• Hourly rate starting at £12.10
• Potential for mystery rider bonus 
• 28 days of holiday a year (prorated for part time employees)
• Flexible working hours
• FREE access to Psycle classes and free Psycle at Home membership 
• Discount on Psycle products and merchandise
• Biannual Peer to Peer recognition and bonus scheme

Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. 

To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to careers@psyclelondon.com 

We are looking for customer service superstars for our vibrant new studio in Victoria. Your role as Front of House is to give exceptional customer service to each person in order to build trust and loyalty in Psycle’s brand. You are passionate about getting to know each person by name and complete random acts of kindness. 

You remain focused throughout the day to ‘get the job done’ and learn everything about Psycle’s products to give a memorable experience grounded in confidence. You are quick to resolve any problems by addressing them with care and empathy while staying positive in communication and body language because you understand the importance of building a customer for life. 

You lead by example to uphold operational excellence as per company guidelines and are proactive to keep the studio, amenities, product and all equipment organised, clean and maintained. Last but not least, you are passionate about your own personal development and remain open to giving and receiving feedback to fuel your and the company’s development. 

Key Responsibilities

• Embody Psycle’s core values and mission of inspiring people to lead vibrant, energetic and happy lives
• Provide exceptional customer service throughout the customer journey from sign-in, class set up and after class
• Be an expert on our products and procedures offering guidance, knowledge and tips about who we are as a company, our concepts, instructors and events
• Run our Energy Kitchen including making shakes and coffee
• Respond quickly and effectively to customer queries in person, via phone and email
• Ensuring the studio space, including changing rooms and Energy Kitchen, is clean with exceptional hygiene standards
• Support with the operational needs of the studio, including but not limited to deliveries, helping with Housekeeping, stocktake 
• Take action in each moment to make it count 

Candidate Requirements 

• Passionate about wellbeing (both mental and physical) 
• Exceptional communication and people skills 
• Ability to drive positive customer service that builds trust and loyalty 
• Ability to multitask while troubleshooting and solving issues 
• Adaptable and understands that no job is too big or too small 
• You have an aptitude for acquiring skills in maintenance/facility repairs and have an eagerness to learn 
• You have excellent time management skills 
• You have an eye for detail to keep things pristine 
• Flexible availability. Working hours can start as early as 5:45am and run as late as 9:30pm, 7 days a week.

Benefits 

• Starting rate from £11.00 per hour
• Potential for mystery rider bonus 
• Flexible working hours
• FREE access to Psycle classes and free Psycle at Home membership 
• Discount on Psycle products and merchandise
• Biannual Peer to Peer recognition and bonus scheme

Our commitment to Diversity and Inclusion

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. 

To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to careers@psyclelondon.com 

20-40 Hours Per Week

Psycle is a boutique fitness group with four sites across London. We are looking for an experienced superstar Housekeeper to join our legendary team.

We have a number of vacancies across three of our four sites. These include Mortimer Street, Clapham Junction and Shoreditch.

Your role as Housekeeper is to give exceptional customer service through general upkeep and facility maintenance. You are key to ensuring our studio space looks beautiful, clean and organised at all times.

At Psycle we believe we are stronger together, so we always work as a team! Each day you will work alongside other Housekeepers and our Studio Management teams to make sure general upkeep is maintained alongside any deeper cleans. Cleaning includes but is not limited to: equipment, mopping down floors and surfaces, replenishing towels, hoovering, emptying bins, replenishing amenities and supplies. Areas for cleaning include but are not
limited to: outside entrance of the studio, reception, office, retail area, changing rooms, showers, toilets, drains, waiting area, studios, hallways and back of house. At all times, it is important to adhere to any and all hygiene and health and safety procedures to keep a safe
working environment.

Our studios are busy so you need to have lots of energy and be used to working in a fast
paced environment. You’ll be assisting customers regularly as you work so it’s important
you take a proactive approach to helping others in a friendly manner, reporting any issues
to our Head Housekeeper and/or Studio Management. Last but not least, you are
passionate about your own personal development and remain open to giving and receiving
feedback to fuel yours and the company’s development.

Experience within the fitness industry would be an advantage but is not essential. We can
provide any training that's required.

Key qualifications and requirements
- Positive can-do attitude
- You have an eye for detail to keep things pristine
- Works well in a fast pace environment
- Team Player
- Willing to jump in and take on any task
- Able to lift up to 30 kg
- You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 6am and run as late as 9:00pm.
- The right to work in the UK
- A good level of spoken English

Benefits
- Hourly rate starts at £11.50
- Free unlimited classes
- Free Psycle At Home Subscription
- 28 days holiday (inclusive of Bank Holidays)

About Us
To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to
careers@psyclelondon.com

Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community.