MEMBERSHIPS

BECOME A CLAPHAM UNLIMITED MEMBER

We’re inviting you to become a Clapham Unlimited Member - the most powerful way to commit to your Ride routine and elevate your training. You’ll enjoy access to our best class rates, along with exclusive perks. Plus, for a limited time, we’re offering you five complimentary Guest Passes, so you can bring your friends along for the ride – on us.

FAQS

Need more information? We have the answers.

What is the minimum term for my membership?

The minimum term for standard memberships is three months. The minimum term for sale memberships is six months. If you are cancelling your existing standard membership for a sale membership you will be tied into the six month minimum term. If you are upgrading your existing membership your minimum term will roll over from your existing membership.

How will I be billed?

Payment is taken monthly in advance, by billing the card saved to your account. You will need to have a card on your account to enable payment to be taken. Please make sure this is up to date.

What is the membership cancellation policy?

Upon purchasing your membership you will be committed to a three month minimum term. After your third membership payment, you can cancel your membership at any time via your “My Psycle” page. The cancellation will take effect from the next billing date. Please be aware that once payment has been taken, we will be unable to refund. If you have any questions about your membership, please contact one of our studios as we'll be happy to help.

When do my membership credits expire?

Membership credits must be used for classes taking place within the current billing period and cannot be rolled over to future billing periods. Additionally, no membership credits can be transferred between accounts. If you have purchased an exclusive discounted top-up credit, the expiry date will be three months from purchase.

How many spaces can I book per class using my membership?

Clapham memberships are valid specifically for classes at Psycle Clapham and for individual use only, allowing you to book one space per class. To book any more spaces in a class, you will need to purchase separate studio credits, which will allow you to use a further 4 credits per class.

What is the membership freeze policy?

You are able to freeze your membership for one month, in line with your billing period. There is a limit of up to two freezes per rolling 12 month period. You will not be able to freeze your membership for two consecutive months. In order to freeze your membership, you must contact the studio at least 48 hours before your next billing date. If you freeze your membership, you will not be billed for that month and will not have credits dropped into your account. You can still take classes by purchasing discounted top-up credits. Membership top-up credits are exclusive to members and will expire within three months from purchase. Freezing a membership during the Minimum Term will result in extension of the Minimum Term by the number of months frozen.

What if my credits are running low?

If you’re running low on credits and still want to take classes within the current billing month, you can purchase the exclusive discounted top-up credits. Any top-up credits purchased will expire within one month from purchase.

What discounts and perks do I get as a Clapham member?

With a Psycle Unlimited Clapham membership, you'll have access to a range of perks including: - 20% off Energy Kitchen shakes (Discount only applies to full price shakes and does not include hot drinks. Discount not valid in conjunction with any other promotion.) - 14 days advanced booking - Discounted top-up credits - Access to exclusive member-only events