Psycle X My Gym Discounts

You can use your exclusive Psycle x My Gym Discounts Memberships on classes at all of our 5 studios.

The minimum term for all Psycle x My Gym Discounts memberships is six months.

Payment is taken monthly in advance, by billing the card saved to your account. You will need to have a card on your account to enable payment to be taken. Please make sure this is up to date.

Upon purchasing your membership you will be committed to a six month minimum term. After your sixth membership payment, you can cancel your membership at any time via your “My Psycle” page. The cancellation will take effect from the next billing date. Please be aware that once payment has been taken, we will be unable to refund. If you have any questions about your membership, please contact one of our studios as we'll be happy to help.

Membership credits must be used for classes taking place within the current billing period and cannot be rolled over to future billing periods. Additionally, no membership credits can be transferred between accounts. If you have purchased an exclusive discounted top-up credit, the expiry date will be three months from purchase.

With memberships, you can book up to 2 spaces in any class.

You are able to freeze your membership for one month, in line with your billing period. There is a limit of up to two freezes per rolling 12 month period. You will not be able to freeze your membership for two consecutive months. In order to freeze your membership, you must contact the studio at least 48 hours before your next billing date.

If you freeze your membership, you can still take classes by purchasing a discounted top-up credit for £15.50. Membership top-up credits are exclusive to members and will expire within three months from purchase.

If you’re running low on credits and still want to take classes within the current billing month, you can purchase the exclusive discounted top-up credits. Any top-up credits purchased will expire within one month from purchase.

If you can't make a class, please cancel at least 12 hours prior and we’ll refund your credit to your account.

If you cancel less than 12 hours before a class we will not refund your credit.

If you have a membership or have purchased the two week unlimited intro offer and miss a class without cancelling, you will be charged a £15 no-show fee. For late cancellations (less than 12 hours before class), an £8 charge will apply and your credit will be returned.

Cancellation forgiveness applies to the following standard memberships (this does not apply to studio specific memberships):

- Psycle 15 members, the first late cancellation each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.
- Psycle 20 members, the first late cancellation each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.
- Psycle Unlimited members, the first two cancellations each month will be automatically forgiven. You won’t be charged the fee, and your credit will still be returned. Please note this only applies to late cancellations, not no-shows.


If you cancel a class more than 12 hours in advance, your credit will be returned to your account for future bookings.

Please note, special events may have an alternative cancellation policy, which will be detailed on your booking confirmation.